:root{--noche: #102B3C;--flujo: #00A994;--senal: #C9F3E8;--niebla: #EAF3F4;--blanco: #FFFFFF;--texto-2: #4B606D;--linea: #C9D8DC;--borde-campo: #6B8290;--noche-panel: #163A50;--noche-resalte: #183B50;--noche-linea: #2C5168;--noche-hundido: #0D2433;--noche-media: #1D4258;--sobre-noche-1: #EAF3F4;--sobre-noche-2: #D3E3E6;--sobre-noche-3: #BFD3D8;--error: #A32D2D;--error-sobre-noche: #F0A29B;--f-display: "Sora", "Manrope", sans-serif;--f-texto: "Manrope", system-ui, sans-serif;--f-mono: "IBM Plex Mono", ui-monospace, monospace;--r-campo: 12px;--r-nodo: 14px;--r-tarjeta: 22px;--r-pildora: 999px;--contenido-max: 1200px;--seccion-y: 80px;--hilo-x: clamp(12px, 2.8vw, 40px);--logo-alpha-oscuro: .05;--logo-alpha-claro: .07}@media(min-width:720px){:root{--seccion-y: 112px}}*,*:before,*:after{box-sizing:border-box}html{scroll-behavior:smooth;scroll-padding-top:80px}.seccion:focus{outline:0}body{margin:0;background:var(--blanco);color:var(--noche);font-family:var(--f-texto);font-size:17px;line-height:26px}h1,h2,h3{font-family:var(--f-display);font-weight:600;letter-spacing:-.02em;margin:0}p,ol,ul,figure{margin:0}ol,ul{padding:0;list-style:none}img{display:block}button,input,textarea{font:inherit;color:inherit}button{cursor:pointer}a{color:var(--noche)}address{font-style:normal}[hidden]{display:none!important}a:focus-visible,button:focus-visible,input:focus-visible,textarea:focus-visible{outline:2px solid var(--noche);outline-offset:2px}.noche a:focus-visible,.noche button:focus-visible,.encabezado a:focus-visible,.encabezado button:focus-visible,.pie a:focus-visible,.tarjeta-noche a:focus-visible{outline-color:var(--flujo)}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0 0 0 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var(--noche-linea)}.nav-principal a:last-child{border-bottom:0}.nav-principal a[aria-current]{color:var(--flujo)}.js .nav-principal:not(.abierta){display:none}html:not(.js) .menu-boton{display:none}@media(min-width:960px){.encabezado-barra{min-height:79px;padding:0 clamp(24px,6.67vw,96px);gap:12px 40px}.encabezado-logo{height:60px}.encabezado-logo img{height:56px}.menu-boton{display:none}.nav-principal,.js .nav-principal:not(.abierta){display:flex;flex-direction:row;flex-wrap:wrap;flex-basis:auto;gap:0 32px;margin:0;padding:0;border:0}.nav-principal a{font-size:15px;line-height:24px;padding:10px 0 8px;border-bottom:2px solid transparent}.nav-principal a:last-child{border-bottom:2px solid transparent}.nav-principal a:hover,.nav-principal a[aria-current]{border-bottom-color:var(--flujo)}.nav-principal a[aria-current]{color:var(--sobre-noche-1)}}.hero{background-image:radial-gradient(var(--noche-media) 1px,transparent 1px);background-size:28px 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.icono{width:20px;height:20px;color:var(--flujo)}.flujo-nodo:not(:last-child):after{content:"";position:absolute;left:27px;top:100%;width:1.5px;height:32px;background:var(--noche-linea)}.pulso{position:absolute;width:8px;height:8px;border-radius:50%;background:var(--senal);opacity:0}.pulso-y{left:24px;top:100%;--d: 24px;animation:pulso-y 2.4s linear infinite}.flujo-nodo:last-child .pulso-y,.flujo-nodo .pulso-x{display:none}.flujo-nodo:nth-child(2) .pulso{animation-delay:.6s}.flujo-nodo:nth-child(3) .pulso{animation-delay:1.2s}.constancia{margin-top:32px;padding:20px;background:var(--noche-panel);border:1px solid var(--noche-linea);border-radius:16px;display:flex;flex-direction:column;gap:10px}.constancia-cabeza{display:flex;align-items:center;justify-content:space-between;gap:12px;color:var(--sobre-noche-3)}.constancia-cabeza .mono{margin-top:4px;font-size:13px;line-height:20px}.constancia-cabeza img{height:44px;width:auto;opacity:.92}.constancia-filas{display:flex;flex-direction:column;gap:10px}.constancia-filas li{display:flex;align-items:center;gap:10px;padding:14px;background:var(--noche-hundido);border:1px solid var(--noche-linea);border-radius:10px;font-size:14px;line-height:18px}.crece{flex:1 1 auto}.hora{font-size:11px;color:var(--sobre-noche-3)}.sello{margin-top:4px;height:40px;display:flex;align-items:center;justify-content:center;gap:8px;border:1.5px solid var(--flujo);border-radius:10px;color:var(--flujo);font-family:var(--f-mono);font-size:13px;letter-spacing:.16em;font-weight:500}.sello .icono{width:16px;height:16px;stroke-width:2}.preguntas{margin-top:28px;display:flex;flex-direction:column;gap:10px;max-width:480px}.pregunta{display:flex;align-items:center;gap:14px;width:100%;padding:14px 16px;text-align:left;border-radius:var(--r-nodo);border:1px solid var(--linea);background:var(--blanco);color:var(--noche)}.pregunta .icono{color:var(--texto-2)}.pregunta .fd{font-size:16px;line-height:23px;font-weight:600}.pregunta[aria-pressed=true]{background:var(--noche);border-color:var(--noche);color:var(--blanco)}.pregunta[aria-pressed=true] .icono{color:var(--flujo)}.pregunta[aria-pressed=true]:focus-visible{outline-color:var(--noche)}.caso{margin-top:28px;background:var(--noche);border-radius:18px;overflow:hidden;color:var(--blanco)}.caso-cabeza{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:10px;padding:16px;border-bottom:1px solid var(--noche-linea);color:var(--sobre-noche-3)}.chip-estado{font-family:var(--f-mono);font-size:12px;line-height:16px;letter-spacing:.06em;text-transform:uppercase;padding:6px 12px;border-radius:var(--r-pildora);border:1px solid var(--flujo);color:var(--flujo)}.chip-lleno{background:var(--flujo);color:var(--noche)}.caso-filas{padding:8px 8px 12px;display:flex;flex-direction:column;gap:2px}.fila{display:flex;flex-wrap:wrap;align-items:center;gap:4px 12px;padding:12px 10px;border-radius:10px;border-left:3px solid transparent}.fila .hora{font-size:12px}.fila-texto{flex:1 1 160px;font-size:15px;line-height:22px;color:var(--sobre-noche-3)}.fila-tag{font-family:var(--f-mono);font-size:11px;letter-spacing:.08em;text-transform:uppercase;color:var(--borde-campo)}.fila.resaltada{border-left-color:var(--flujo);background:var(--noche-resalte)}.fila.resaltada .fila-texto{color:var(--blanco)}.fila.resaltada .fila-tag{color:var(--flujo)}.fila.incidencia .fila-tag{color:var(--error-sobre-noche)}.estaciones{position:relative;margin-top:44px;display:flex;flex-direction:column;gap:36px}.estaciones-linea{position:absolute;left:23px;top:24px;bottom:24px;width:2px;background:var(--linea)}.pulso-linea{display:none}.estacion{position:relative;display:flex;gap:20px}.estacion-nodo{flex:none;width:48px;height:48px;display:flex;align-items:center;justify-content:center;border-radius:50%;background:var(--noche);border:2px solid var(--flujo);color:var(--blanco)}.estacion-nodo .icono{width:22px;height:22px}.estacion h3{margin-top:6px;font-size:21px;line-height:28px}.estacion-texto{margin-top:8px;font-size:16px;line-height:25px;color:var(--texto-2)}.cierre{margin-top:52px;max-width:900px;font-size:26px;line-height:1.25;font-weight:600}#proceso .marca-agua{left:-120px;bottom:-60px;height:460px}.etapas{margin:32px -24px 0 -4px;padding:4px 24px 8px 4px;display:flex;gap:8px;overflow-x:auto}.etapa{position:relative;flex:none;width:96px;display:flex;flex-direction:column;align-items:center;gap:8px;padding:0;text-align:center;background:transparent;border:0;color:var(--sobre-noche-3)}.etapa-anillo{flex:none;width:56px;height:56px;display:flex;align-items:center;justify-content:center;border-radius:50%;background:var(--noche);border:2px solid var(--noche-linea)}.etapa-label{font-size:13px;line-height:17px;font-weight:600}.etapa[aria-pressed=true]{color:var(--blanco)}.etapa[aria-pressed=true] 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solid var(--noche-linea);border-radius:10px;color:var(--sobre-noche-3)}.adjuntar{display:flex;align-items:center;gap:12px;padding:14px;border:1.5px dashed var(--flujo);border-radius:var(--r-campo)}.adjuntar .icono{width:22px;height:22px;color:var(--flujo)}.boton-falso{align-self:flex-start;padding:10px 22px;border-radius:var(--r-pildora);background:var(--flujo);color:var(--noche);font-weight:600}.lista-puntos{justify-content:center;color:var(--sobre-noche-2)}.lista-puntos li{display:flex;align-items:center;gap:10px}.lista-puntos li:before{content:"";flex:none;width:8px;height:8px;border-radius:50%;background:var(--flujo)}.lista-checks{display:flex;flex-direction:column;gap:12px}.lista-checks li{display:flex;align-items:center;gap:10px}.hoja{padding:20px;background:var(--niebla);border-radius:10px;display:flex;flex-direction:column;gap:10px}.hoja i{display:block;height:8px;background:var(--linea);border-radius:4px}.ocr{flex:none;width:200px}.ocr 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